An interview with Coco Chan, Founder of Voltage PR & Wellness Warriors
Name: Coco Chan | Occupation: Founder of Voltage PR & Wellness Warriors | Location: Hong Kong | Known for: Voltage PR and working with lifestyle communications agencies
Hong Kong is home to an abundance of creative talent, spanning across different career paths from journalists to photographers. Each week we interview creatives and entrepreneurs from across the city to learn more about their passions and aspirations. This week, we got up and personal with Coco Chan, the founder of public relations firm Voltage PR and Wellness Warriors.
A Little Background…
With over 16 years of experience in nurturing Hong Kong’s most prominent lifestyle brands, Coco Chan has kept an entrepreneurial drive in her career since she first started Voltage PR, one of the city’s most sought-after public relations agencies. She is also the founder of Wellness Warriors, a movement aimed at bringing a collective consciousness in a holistic space.
1) Could you tell us about your entrepreneur journey and how you started your own business(es)?
This is a question I get asked often and love sharing this story. I’m a firm believer that everything happens for a reason. It was divine timing that I began on a journey of entrepreneurship. I didn’t realise my potential until my husband pointed it out. My husband and I were working at a mobile tech start-up (we weren’t married then), and according to stats 90% of start ups fail… so did this one.
We were laid off as the business closed and went bankrupt. I grew up in the PR industry so I began securing freelance work as a PR. One client turned into 10. I was overwhelmed with the workload and my husband (Dan) started to help out. That’s when he suggested, “Why don’t we start a PR agency?”. I was not 100% on board with the idea at the time as starting a business sounded like even more stress for me. But after a few days of thinking, I thought, why not? Let’s do it and see how it goes. We’ve never looked back since. This was one of the best decisions we’ve made together because from this stemmed many more business ventures and of course, set off our entrepreneurial spirit.
2) What is your relationship with wellness?
I didn’t have a relationship with wellness until about 10 years ago. I was unhappy, stuck in a rut, abusing myself emotionally and physically, and then it caught up with me. I had a physical breakdown which led to a self-realisation that I needed to make changes in my lifestyle. It was then when I was introduced to the concept of wellness. I dove deep into aromatherapy and studied to become an aromatherapist. That was my gateway to all things spiritual. I started acquiring different types of healing modalities to further my self-practice to heal which has now turned into my full-time work as a Soul Coach and healer.
I thought, why not? Let’s do it and see how it goes. We’ve never looked back since. This was one of the best decisions we’ve made together because from this stemmed many more business ventures and of course, set off our entrepreneurial spirit.— Coco Chan, Entrepreneur
3) What are your recommendations on implementing self-care and self-love amidst these unprecedented times?
It’s common to want to stay within our comfort zone. Therefore, drastic changes in our lives create fear within us to not want to change. My advice would be to notice which activities, foods, life choices drain your energy, make you feel bad, or create feelings of guilt/shame. Then replace those foods and activities with healthier (but still yummy or fun to do) options. Take everything a step at a time. Implement/switch one new habit at a time until it sticks. It takes 21 days to introduce a new habit and 90 days to allow it to stick. Taking small actions everyday makes it easily achievable and not overwhelming for the human mind. Notice the shifts in your energy levels once you’ve replaced these habits with new healthier options.
4) How have you been spending your time in isolation these past few months?
I’ve been using my time well during quarantine. I’ve been happily spending more quality time with family. I’ve been reassessing my priorities, creating stronger friendships through heartfelt one-on-one time, streamlining business functionalities, creating more structures, and sales funnelling. I’ve also created a new website. I’ve kept myself busy but also at the same time been making sure that I balance my day with quality time with my family. I’ve enjoyed this time of self-reflection.
5) What are your recommendations for recovery?
A few themes have surfaced around this time: Community and Authenticity People want to be a part of a community, a real one. This is a great opportunity for businesses to reassess what’s working and where improvements need to be made. It’s also a great time to become a creative solutionist. Think outside of the box. How can you communicate more authentically through your branding or messaging? How can you create or be a part of the community? Are these part of your brand pillars? If not, why not? What can you do as a brand to give back? Pivot, pivot and pivot more until you get the ‘formula’ right for your business.
6) What is your favourite thing to do in Hong Kong?
I grew up in a family filled with talented chefs so eating is a big part of my life. I love eating delicious food. Trying new cuisines, new restaurant is a top hobby of mine.
7) Tips for aspiring entrepreneurs?
YOU are what makes the dream work. So keep dreaming big and never give up!
8) What do you do on the weekends?
My weekends are very different now that I have a child. Our weekends now consist of mainly family time or doing family playdates. My weekends are sacred, as it’s the time where my husband and I are fully present all day with our baby.
9) Quote to live by?
Every experience in life is a lesson to be learned from.